ManageEngine Mobile Device Management (MDM) is an enterprise solution for managing and securing mobile devices, laptops, and tablets across an organization. Integrating ManageEngine MDM with Harmony gives IT teams unified visibility into device health and compliance alongside their service management workflows. This connection enables faster incident response and automated ticket creation when devices fall out of policy.
Capabilities
Device Compliance Monitoring: Automatically surface non-compliant devices from ManageEngine MDM as incidents or alerts within Harmony.
Automated Ticket Creation: Generate IT service tickets in Harmony when ManageEngine MDM detects enrollment failures, policy violations, or security threats.
Asset Inventory Sync: Keep Harmony's asset records up to date by continuously syncing device inventory and enrollment status from ManageEngine MDM.
